Show your competitive advantage.

Become a Certified Guest Service Property.

Increase your property’s image, branding and revenue by becoming a Certified Guest Service Property once  main front facing employees pass the Certified Guest Service Professional exam. OMNIPEAR is an approved academic instructor for the American Hotel & Lodging Institute and the National Restaurant Association.

Image: Sheraton Maui Resort & Spa 


We support your vision of excellence.

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Personalized Training
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Zoom or "In-Person" Classes
Online & Hybrid Options
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Custom Learning Platform
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Compliance Reporting
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Certified Hospitality Educator
Certified CHE, PMP, CMP, CMM, CTA, CIS, HMCC Professionals
Academic Expertise
Real-Work Experiences
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Staff Planning Support

Flexible plans for property certification

 We obtain your guest service property certification and manage the entire process.
Additional add-ons: On-site (at property) or “Zoom” instruction, Increased # of  employee certifications & reduced recertification fees.

Our solutions are founded on academic principles and successful adult learning practices.

  • In partnership with AHLEI & NRA, we work towards certifying your property with ease while enhancing employee skills and professionalism for your property
  • We love to teach! We are academic professionals — recently achieving the prestigious Certified Hospitality Educator (CHE)
  • We hold other certifications as: Certified Meeting Professional (CMP), Certificate of Meeting Management (CMM), Healthcare Meeting Compliance Certificate (HMCC) & Certified Travel Associate (CTA)
  • Experienced and “real industry work history” (sales, front desk, food & beverage, risk management, back office and guest services)  
  • Certified Guest Service Property is valid for one year. 

For individual self-paced course –  online CGCP certifications.

The Company name, the term “American Hotel & Lodging Educational Institute” and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners. Gust Services GOLD is a registered product and trademark of AHLEI. OMNIPEAR is a registered academic instructor.

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