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Getting Started
Learn How to Use the Platform -
Unit 1Preparing for Assignments1 Topic
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Unit 2Understanding the Event Specifications Guide (ESG)
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Unit 3Coordinating On-Site Preparations
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On-Site Client Briefing - Pre-Event - New!
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Assignment: On-Site Client Briefing - Pre-Event
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Unit 4Creating An Effective Registration Process2 Topics
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Exercise 1.0: Put Into Action
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Unit 5Implementing Food & Beverage Functions
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Implementing Food & Beverage Functions, Section 21 Topic
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Catering Diverse Service Styles
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Exercise 2.0: Put Into Action
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Unit 6Managing Hotel Rooms2 Topics
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Unit 7Delivering On-Site Support & Services2 Topics
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Unit 8Coordinating Supplier Relationships (DMC) & External Events
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Unit 9Maintaining Professional Conduct1 Topic
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Unit 10Understanding Team Structure & Responsibilities2 Topics
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UNIT 11Understanding Pre & Post Conference Meetings
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Unit 12Enhancing Security Acumen
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Unit 13Significance of Room Diagrams - New!
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UNIT 14Client Chaos to Calm: Handling Difficult Clients or Attendees On-Site1 Topic
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Course Completion
